A recent Canstar study showed 80% of Australians are wary of mechanics and feel like they will be ripped off. This has led to 50% of cars not being regularly serviced. But what do you look for when choosing a mechanic?
Recommendations from friends and family is a good place to start. Ask them who they take their car to for a car service in Epping, Ryde, Castle Hill or any other surrounding suburb. They are more likely to give you honest reviews and if you can trust their judgement, then get the number for their mechanic. Also do a bit of research online. Read recent Google reviews about perspective mechanics. Check out their websites and social media pages. This will help form an opinion if they are a quality mechanic before you even book your car in.
While you are researching online or even when you first call to enquire, find out what warranties and guarantees they provide on the parts and labour. If something goes wrong right after service, is it covered at no additional cost or will you have to spend hundreds or thousands again to fix? A mechanic with a good warranty and after service care helps relieve any doubt and suspicions we all have when it comes to trust with mechanics.
Ask what brands of parts they use. Do they meet manufacturers recommendations? Do they offer alternatives if you are budget conscious? Do they use up to date, modern equipment and technology when performing a service on your vehicle? You want a mechanic who is using quality equipment and using quality parts on your car.
This is a key consideration especially if you have a brand new car, classic car you’ve worked on or a high performance vehicle. You want someone with experience, qualifications and who specialises in working on cars like yours. You have made a considerable investment in your motor vehicle, you want it to be serviced by the best.
When you have narrowed down your search and start making initial calls, pay attention to the level of communication the prospective mechanic provides. Do they schedule a time or say bring it in whenever? Organisation in the booking process shows professionalism. If they say “bring it in” chances are you will get there and find a haphazard business which will cost you more in dollars and time. A mechanic with open communication will also be honest with problems and costs and will work to build an ongoing relationship with you and your vehicle.
Once you have done all your research, the best bet is to visit the workshop, speak with the team and go with your gut feeling.
Or you can save all that time and go directly to the team at eTech Auto Repairs in Epping. They have over 10 years’ experience in servicing all vehicle types. Their professional manner and friendly service is why they are one of the best mechanic in Epping and North West Sydney.
If your car is due for servicing, call us today to book your appointment in advance with our qualified mobile mechanics.